Privacy Policy

Who are we?

Automotoesfera is a company specializing in parts for motorcycles and scooters. Our website is accessible at the following address: https://www.automotoesfera.com. The data controller is Automotoesfera.

Data collected and purposes

We only collect the data strictly necessary for:

• Managing and processing your orders;
• Communicating with you (customer service, order tracking);
• Sending marketing information if you have explicitly consented;
• Improving our services and your user experience on our website.

The collected data may include: first and last name, postal and email address, phone number, payment information, and browsing data.

Legal basis for processing

We process your data based on the following legal grounds:

• Performance of a contract (order processing);
• Prior consent for marketing communications;
• Compliance with legal and regulatory obligations.

Data retention period

Your data is retained only for as long as necessary for the purposes for which it was collected:

• Order-related information: 10 years (legal and accounting obligations);
• Customer account data: as long as the account is active, and up to 3 years after inactivity;
• Marketing data: until consent is withdrawn.

Comments left on the site are kept indefinitely unless deleted by you.

Data sharing and transfer

Your data may be shared with service providers (hosting, payment, delivery, emailing) strictly for the execution of our services. All partners comply with the GDPR. No data is sold or used for unauthorized purposes.

Cookies and tracking technologies

We use cookies for:

• Site functionality;
• Audience measurement;
• Improving user experience.

Some cookies require your prior consent. You can manage your preferences through your browser settings or our cookie consent banner.

Your rights

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access and to obtain a copy of your data;
• Right to rectification in case of errors or incomplete information;
• Right to erasure ("right to be forgotten"), subject to legal obligations;
• Right to restrict processing;
• Right to object to data processing for marketing purposes;
• Right to data portability.

To exercise these rights, contact us at: contact@automotoesfera.com or by post at our headquarters.
In case of dispute, you can contact the French Data Protection Authority (CNIL): www.cnil.fr.

Data security

We implement all appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure.

Policy changes

We reserve the right to update this policy at any time. Changes will be indicated on this page. We encourage you to review this policy regularly.